Generally, the Mobile News service follows the same guidelines and policies as Al Arabiya TV. But the speed of the SMS service is designed to always let you be the first to know what is happening in the world. Moreover, you will receive local news headlines for your particular country, right as news breaks, although they might not be featured in the TV news bulletins.
Both subscription and cancellation can be done by sending an SMS to your mobile operator. You can find the contact number and the subscription/cancellation codes in the appropriate lists included on this site.
Some service providers, but not all, provide the option to subscribe via the Internet. Look for the special icon to subscribe via the Internet on the page relating to your service provider, then follow the steps shown.
After you subscribe, you will start receiving messages between one to 48 hours maximum.
Yes, simply cancel the service you no longer want and subscribe to the desired service using the steps outlined on the page relating to your country and service provider.
Most problems are caused due to technical issues with your mobile phone network and are usually resolved by the phone operator within 24 hours. If the problem persists for more than one day, please e-mail us at jawal@alarabiya.net or call our Dubai head office at +971 4 391-9999. Please leave your mobile number and report the problem you are facing, so that we can resolve it as soon as possible.
In case you receive the same messages more than once, please report the problem to your mobile operator and enquire about the charges.
In countries where subscription is renewed on a monthly basis (such as the UAE, Lebanon, and others), you will receive a renewal reminder SMS. Simply follow the directions to renew your subscription.
In countries where subscription is renewed on a monthly basis, you will receive reminder messages warning that your subscription is about to expire. If you don't renew before the expiry time, you will receive another message informing you that your subscription is over.
Make sure to enter the correct mobile number when you subscribe. Go through the subscription steps one more time. You will be informed whether your previous subscription was successful or not.
